Privacy Policy
1. Who we are
Adriva Technologies Private Limited ("Adriva", "we", "us") is a private limited company incorporated in India under the Companies Act, 2013, with CIN U62013PN2026PTC259449 and its registered office at Flat No. F204, Ishan Shrushti, S. No. 131/1(P), Warje, Karvenagar, Pune 411052, Maharashtra, India.
This policy explains how we handle personal data in connection with this website, adriva.in. It is published in accordance with Rule 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 and serves as notice under the Digital Personal Data Protection Act, 2023.
Our products are covered separately. SecretariatIQ and any other Adriva product each have their own privacy terms and, where applicable, a data processing agreement with the subscribing organisation. This policy does not govern data processed inside those products.
2. What we collect
Information you give us
This website has no sign-up, no account and no payment function. The only personal data you can give us here is what you choose to put in an email to one of the addresses published on the site — typically your name, your email address, your organisation and whatever you write in your message.
Information collected automatically
Our hosting provider records standard server logs when a page is served: IP address, browser type and version, operating system, referring page, and the date and time of the request. These logs exist to keep the site running securely and are not used to build a profile of you.
Cookies
This site sets no advertising or tracking cookies. If we later add analytics, this policy will be updated before that change takes effect and a cookie notice will be shown.
3. Why we use it
| Purpose | Data used |
|---|---|
| Replying to your enquiry | Name, email address, message content |
| Keeping the site available and secure | Server logs, IP address |
| Meeting a legal or regulatory obligation | Whatever the obligation requires |
We do not sell personal data. We do not share it with advertisers. We do not use it to train machine learning models.
4. Who we share it with
We share personal data only with service providers who need it to operate the site — principally our web hosting and email providers — and only to the extent required. We may also disclose data where we are compelled to by law, by a court, or by a government authority acting within its powers.
5. Where it is stored
This website and its email are hosted with third-party providers whose infrastructure may sit outside India. Where our products process client data, we host that data in Indian regions.
6. How long we keep it
Enquiry emails are kept for as long as the business relationship or conversation reasonably requires, and then deleted. Server logs are retained for a short period for security and diagnostic purposes. Where a statute requires us to keep a record for longer, we keep it for that period and no longer.
7. How we protect it
We follow reasonable security practices and procedures as contemplated by Rule 8 of the SPDI Rules, 2011 — encrypted transport (HTTPS) across the site, access limited to those who need it, and providers chosen for their security posture. No system is perfectly secure, and we do not claim otherwise; we do commit to acting promptly if something goes wrong.
8. Your rights
Under the Digital Personal Data Protection Act, 2023 and the SPDI Rules, you may:
- ask what personal data of yours we hold, and why;
- ask us to correct it if it is wrong, or complete it if it is partial;
- ask us to erase it, where we are not required to keep it;
- withdraw a consent you previously gave, at any time; and
- raise a grievance with our Grievance Officer, and escalate to the Data Protection Board of India if you are not satisfied with how we handle it.
To exercise any of these, email the Grievance Officer below. We may need to verify who you are before we act, so that we do not disclose your data to someone else.
Grievance Officer
Shilpa Khandelwal · Founder, Adriva Technologies
Private Limited
Email: shilpakhandelwal@adriva.in
Address: Flat No. F204, Ishan Shrushti, S. No. 131/1(P), Warje, Karvenagar, Pune 411052,
Maharashtra, India
Appointed under Rule 5(9) of the SPDI Rules, 2011. We acknowledge grievances within 48 hours and aim to resolve them within one month of receipt.
9. Children
Our website and products are intended for professional and business use. They are not directed at children, and we do not knowingly collect personal data of a child. If you believe we have, write to the Grievance Officer and we will delete it.
10. Changes to this policy
We may update this policy as our products, our providers or the law change. The effective date at the top always reflects the current version. Material changes will be flagged on this page.
11. Contact
Adriva Technologies Private Limited, Flat No. F204, Ishan Shrushti, S. No. 131/1(P), Warje, Karvenagar, Pune 411052, Maharashtra, India · shilpakhandelwal@adriva.in